FastMail Features

Note that not all service levels have access to all features. We recommend you check the pricing table to see if particular feature is available at the service level you're looking at.

Access

Powerful custom web interface for accessing all features (see below for more details)
Access email via IMAP, POP (including secure SSL) for integration with Outlook Express, Thunderbird, etc
SMTP (including secure SSL) for sending email from Outlook Express, Thunderbird, etc
WAP access to emails from mobile phones at http://wap.fastmail.fm
Access files via FTP, DAV (including secure SSL) for integration with Windows Explorer, Mac Finder, etc
Publish files to personal websites, eg http://yourname.fastmail.fm or http://yourdomain.com
Publish files as instant photo galleries (example)
Send SMS's from the web interface or SMTP

Receiving email

Sub-domain and plus addressing to keep track of separate email addresses
Multiple email addresses/aliases for received email
Retrieve email from other accounts, including Hotmail
Many domains to choose from
Or use your own domain hosted with us
Complete simple and powerful DNS control panel to control the DNS for your domain
Powerful mail filtering interface or scriptable sieve
Nearly unlimited hierarchical folder structure for filing emails

Spam filtering

Advanced broad spectrum spam filter
Automatic address enumeration detection stops botnets attempting dictionary harvest attacks
Automatic spambot signature detection blocks many botnets before they can even send spam
Smart greylisting to slow/stop botnets sending spam, but not delay legitimate email
Only two high quality DNSBLs with effecively 0% false positives - lists.dsbl.org and xbl.spamhaus.org (xbl is a subset of zen)
Smart backscatter protection
Smart forwarding host detection to parse trace headers to true message source IP address
Static content analysis to detect common spam forms
URL analysis to detect links to spam sites
Razor2 and DCC real-time spam content detection networks
Per-user trainable bayes databases to optimise the spam filter
Specify folders as "learn spam" or "learn non-spam" so you can train your person bayes database even when using an IMAP client

Virus filtering

Our spambot detection and filtering means that >90% of virus threats never even enter our system in the first place
ClamAV virus filtering
Fastest response time of all anti-virus vendors to new threats
Best email gateway anti-virus software. Don't fall for the claims of anti-virus software vendors. They specialise in anti-virus software running on Windows machines, not in detecting viruses in emails which ClamAV does better than any of the commercial products.

Address book

All common fields and extensible features
Multiple email addresses, phone numbers, IM contacts, web pages, etc
Multiple physical locations/addresses
Additional custom fields specifiable
Multiple groups specifiable
Import from many formats - Outlook CSV, Outlook Express CSV, vCard (Pine/OS X Mail export), LDIF (Mozilla/NS7/NS6/NS4 export), generic CSV
Smart merge on upload avoids creation of duplicate entries
Export to many formats - Outlook CSV, Outlook Express CSV, vCard 2.1, vCard 3.0, LDIF
Smart quicklist remembers most commonly used addresses

Web interface

No graphics, compressed, fast loading web pages
Multiple sending personalities, send as if from your work/isp account
Support for "hidden" and "hidden when no-unread mail" folders
Arbitrary control over the ordering of folders in the web interface
Smart preview of email content on the mailbox screen can be changed on a per-folder basis
Notepad for storing quickly needed information securely onlines

Other features

Specify auto-purging on folders to delete messages older than a user specifyable number of days
Allow or suppress duplicate deliveries on a per-folder basis

Business features

3 business account types to suit each users usage

Basic - 60M email, 2M files (eg documents)
Standard - 600M email, 100M files (eg documents)
Professional - 8G email, 500M files (eg documents)

Mix any number and type of accounts
Pre-buy accounts to reduce billing events, or just buy as you need
Manage multiple accounts from one control panel area
Setup one or multiple administrator accounts
Administrators can perform administration actions without leaving their own accounts
Administrators can create accounts, delete accounts, change service levels of accounts
Administrators can look into and change settings of accounts (unless account marked as private)
Create accounts in any of our domains or your own domain(s)
Global shared address book
Share email folders between users
Share file storage folders between users
Enabled email journaling to create an archive of all sent/received email for a user
Documentation is coming soon. For questions, please email businessandfamily@fastmail.fm

Family features

3 family account types to suit each users usage

Lite - 30M email, 6M files (eg photo galleries)
Everyday - 400M email, 600M files (eg photo galleries)
Superior - 4G email, 6G files (eg photo galleries)

Mix any number and type of accounts
Pre-buy accounts to reduce billing events, or just buy as you need
Manage multiple accounts from one control panel area
Setup one or multiple administrator accounts
Administrators can perform administration actions without leaving their own accounts
Administrators can create accounts, delete accounts, change service levels of accounts
Administrators can look into and change settings of accounts (unless account marked as private)
Create accounts in any of our domains or your own domain(s)
Global shared address book
Share email folders between users
Share file storage folders between users
Documentation is coming soon. For questions, please email businessandfamily@fastmail.fm

Reliability

High quality IBM servers and RAID storage in secure facility
All email, files and services replicated between multiple machines and backed up nightly
All emails and files checksummed and integrity checked
Every system and every service checked every 2 minutes
See our detailed description for more reliability information